04 Work We Do
Sub-Zero Wine Cooler Repair
Dual-zone control, condensation and compressor service for Sub-Zero wine storage units.
What people describe on the phone
- Upper zone reading eight degrees warmer than it is set to
- Condensation running down the inside of the glass door
- Unit clicking on and off every couple of minutes
- Interior light stays on and the cabinet slowly warms up
What the visit covers
Cabinet and evaporator temperatures are logged before anything is touched, the defrost circuit is cycled by hand, and the sealed system is read under gauges where the readings call for it. You get the actual cause in writing, plus the part number and the price, before the repair starts. The visit runs on a flat $89 service call, credited in full against an approved repair.
Common failure items for the widespread built-in platforms ride on the van — evaporator fan motors, defrost heaters and terminators, thermistors, door gaskets, fill valves and control boards. Anything model-specific is ordered against your serial number so it fits the first time.
RS Rate sheet
What the work costs
Six bands cover almost everything that comes off a Sub-Zero built-in. We publish the whole sheet rather than a headline number, because a firm price needs the unit in front of the technician.
Service call Flat $89 service call covering the visit and full diagnosis, credited against the repair once you approve it.
- Door gasket or seal replacement
- $300–$650
- Evaporator or condenser fan motor
- $330–$740
- Defrost heater, thermostat or sensor
- $280–$660
- Ice maker, water valve or supply line
- $270–$840
- Electronic control board
- $430–$890
- Compressor or sealed-system repair
- $1,330–$3,420
- Replacing the unit instead a comparable built-in replacement, before installation and cabinetry work
- $12,720–$21,450
Which band your fault lands in is settled by the diagnosis, not on the phone. You get one written figure for parts and labour before a panel comes off, and the work starts only once you have agreed it — approve the repair and the service call comes off the total. If the reading says the cabinet is not worth saving, we say that instead, and the comparison row above is why.
04Closed tickets
What Redmond customers said
4.9 / 51,481 reviews
Condensation ran down the inside of the glass door every evening. The door heater circuit had failed rather than the cabinet being overloaded. Part fitted, then the seal checked with a slip of paper.
Interior light stayed lit after the door shut and the cabinet warmed a little more each day. A failed door switch, of all things. Swapped from the van, hinge alignment checked while he was in there.
Upper zone sat eight degrees warmer than the lower one, which is no use for anything I actually want to drink. A stalled damper motor that the control could not see. Replaced, calibrated, and both zones now track within a degree.
Book it in
Get a straight answer
before you spend a dollar
Tell us the model and what the unit is doing. If it is a five-minute fix you can do yourself, we will say so. If it needs a van, it is a $89 service call — credited in full against an approved repair — and you get the price for the work before we start.
On site 8:00 am – 8:00 pm, seven days · phone answered 24/7 · Redmond, WA