03 Work We Do
Sub-Zero Ice Maker Repair
Ice makers inside built-in Sub-Zero freezers: water valves, fill lines, harvest faults and the ice-maker code on 600 Series controls.
What people describe on the phone
- Small, hollow or cloudy cubes where full ones used to drop
- An empty bin for days with the arm down and the water on
- Cubes welded into one block in the bin
- Water tracking down the freezer wall below the ice maker
On the visit
The supply is checked before the ice maker: the shut-off, the line, and a pressure inside the range the series asks for. Then the fill valve, the mold heater and the arm. On a 600 Series with ICE and SERVICE flashing together, the control has timed out the fill valve, which narrows the search before a panel is removed.
Covered Grass Lawn and every other district between the river and the plateau.
RS Rate sheet
What the work costs
The whole sheet, not a teaser figure: six bands for the parts that fail on Sub-Zero built-ins of every series. The band is fixed by the diagnosis at the unit, and the figure you approve is written down first.
Service call A $89 call-out buys the visit and a full diagnosis, and it is deducted from the repair once you approve the work.
- Door gasket or seal replacement
- $300–$650
- Evaporator or condenser fan motor
- $330–$740
- Defrost heater, thermostat or sensor
- $280–$660
- Ice maker, water valve or supply line
- $270–$840
- Electronic control board
- $430–$890
- Compressor or sealed-system repair
- $1,330–$3,420
- For scale, a new unit in the same opening Our figure is for a comparable built-in replacement, before installation and cabinetry work, and only a rough guide.
- $12,720–$21,450
Nobody can name the band over the phone; the readings at the unit do that. One written figure for parts and labour comes before a panel is opened, nothing starts until you say yes, and the service call is taken off the total when you do. When a cabinet is not worth the money, that is what you hear — the last row is there for that conversation.
05Closed tickets
What Redmond customers said
4.9 / 51,045 reviews
Water ran down the freezer wall under the ice module and refroze into a ridge on the shelf below. The fill tube sat off centre and the mould heater was weak. Both corrected in one visit.
The repair was solid: a harvest motor that had stopped indexing, replaced from stock on the van. My grumble is the arrival window slipping by an hour, though he did phone ahead.
No ice for most of a week. Arm down, supply line open, nothing to see. The fill valve had partly seized and was passing almost nothing. He fitted a new one and sat through a full harvest.
Next step
Series, readout,
then a price
Give us the model off the tag and whatever the display is showing. When the fix is a clean condenser or a reset you can do yourself, you will hear that on the phone. When it needs a technician, the visit is $89 and it comes off the repair bill; the price for the work is in writing before anything is opened.
Sub-Zero Repair Redmond · on site 0800 to 2000 hrs, all seven days · calls taken 24/7